Returns &
Refunds

1. Return Eligibility

To be eligible for a return, your item must be:

• Unused and in the same condition as received
• In the original packaging with all tags attached
• Returned within 30 days of the delivery date
• Accompanied by the receipt or proof of purchase

2. Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products
• Items marked as final sale
• Products that have been used, worn, or washed
• Items returned without original packaging

3. How to Return

Follow these simple steps to return your item:

1. Contact Us

   Email us at our support address with your order number and reason for return.

2. Receive Authorization

   We'll send you a return authorization and shipping instructions within 24-48 hours.

3. Ship Your Item

   Pack the item securely and ship it using the provided instructions.

4. Receive Refund

   Once we receive and inspect your return, we'll process your refund within 5-7 business days.

4. Refund Processing

Refunds will be credited to your original payment method. The time it takes for the refund to appear in your account may vary depending on your bank or credit card provider.

Please note that original shipping costs are non-refundable unless the return is due to our error or a defective product.

5. Exchanges

If you need a different size or color:

• Return the original item following our return process
• Place a new order for the desired item

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

7. Questions?

Our customer support team is here to help: