Privacy
Policy

1. Introduction

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Lunar Store or make a purchase.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Make a purchase on our website
• Subscribe to our newsletter
• Contact us through our contact form
• Create an account (if applicable)

This information may include:

• Name (first and last name)
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely by Stripe)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences (language, currency, theme)
• Keep items in your shopping cart
• Analyze website traffic and usage patterns

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Third-Party Services

Payment Processing

We use Stripe to process payments securely. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to their privacy policy. We do not store your full credit card information on our servers.

For more information about Stripe's privacy practices, please visit: stripe.com/privacy

Analytics

We may use third-party analytics services to help understand how visitors use our website. These services may collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmissions
• Secure payment processing through Stripe
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your personal information
• Data Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at hello@lunarzfm.com.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this privacy policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: